Terms and Conditions

Invoicing procedure
Prior to commencing work on a project Hayswood Films will require either a purchase order number or an initialled agreement.
Unless agreed otherwise the flat rate for a project includes one telephone interview and one round of revision. Any additional interviews, meetings, research trips, telephone calls or revisions are billed on an hourly basis (£40.00 per hour). Incidental expenses such as non local rate phone calls, postage, courier services, additional consumables (tapes/discs etc.) will be billed at cost. Hayswood Films will also bill 20% extra for rush jobs and will require 50% of the total estimated cost up front before commencing work (applies to first order only).

Parties and assignment
An agreement will be made between David Halls of Hayswood Films, hereafter referred to as “the Producer” and the commissioning party and its agents, hereafter referred to as “the Client”.

Estimates
Highlight an estimated cost based on the initial specifications of the job order only. Any additional costs incurred in the completion of the project will be added to the final invoice and the Producer will inform the Client.

Expiration of estimates
Estimated costs are good for 90 days from the date of the estimate.

Client Approval
The Client is responsible for written approval of any work ordered (i.e. web design, film or audio production, animation, photography/digital imaging, DVD authoring and other services) required for the completion of the project. This approval can be in the form of initials, facsimile or email. Upon acceptance of the work, the Client accepts responsibility for any further processes in which this work is used. The Producer is not responsible for errors occurring in the work or projects related to the work after the work has been accepted.

Changes to a project
Any verbal or written changes made by the Client to the scope of a project following its initiation by the Producer are subject to additional charges. Should such changes negate any part of a project already completed at the time of the changes, the Client accepts responsibility for payment for the completed work and all services related to it, in addition to the charges for the change itself.

Cancellation
Upon written or verbal cancellation, the Client is responsible for payment for all expenses incurred and any work done toward the completion of a project based on the proportion of the project completed. Should the Client cancel the project following its completion, the Client is responsible for full payment as per the estimate plus all other expenses incurred.

Payment and Collection
Payment for the project is due strictly 30 days from the invoice date. Unless otherwise specified in writing, invoices not paid within 30 days of the invoice date will accrue interest at 1.5% per calendar month. The Client agrees to pay the following fees for cheques which do not clear because of a lack of available funds or for any other reason: £40.00 per occurrence or 5% of the value of the returned item, whichever is greater.